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How pk776 Handles Your Personal Information

Your account with us involves real data — your mobile number, wallet details like JazzCash or Easypaisa, and your device activity.

Account data transparencyJazzCash & Easypaisa payment data handled securelyYour right to access or delete your dataPakistan-region applicable policy
pk776 How pk776 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We keep your personal data only as long as your account is active or as long as we need it to meet our legal and operational obligations. Once that window closes, we delete or anonymise what we hold. Security measures on your account include SSL encryption across all pages and session token validation on every login — so even if you switch between your mobile browser and the pk776 app, your session stays bound to your verified device until you log out.

Cookie Use

We use cookies to remember your login state and lobby preferences. You can clear cookies from your mobile browser settings at any time, though this will reset your saved preferences.

Retention Period

Account data is kept while your account remains open. If you close your account, we retain transactional records only for the period required by applicable verification obligations.

Payment Data Handling

JazzCash, Easypaisa and Raast payment references are logged for transaction verification. We do not store full wallet PINs or credentials — those stay within your own wallet app.

Access Control

Only authorised pk776 staff with a clear operational need can access your account data. Third-party processors we use are bound by written data-handling terms before any data is shared.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something we hold, or raise a concern about how your information is used, our support team handles these requests directly. You can reach us through live chat on the pk776 site, by email at the address in your account dashboard, or through the in-app message thread. We aim to acknowledge privacy requests within a working day and resolve them as quickly as the verification steps allow.

Team online

Live Chat

Start a chat session directly on the pk776 site or mobile browser — our team picks up privacy queries through the same channel as account support.

Email Support

Send your data request or privacy concern to the support email listed in your account dashboard. Include your registered mobile number for faster verification.

In-App Message

Use the message thread inside your account to flag a privacy issue. This keeps your query tied to your account record and speeds up our response.

Common Questions About Your Privacy Rights

Here are the questions we hear most often about data, account privacy and how to exercise your rights on pk776. If something is not covered here, reach out through live chat or your account message thread.

We collect your name, mobile number, and the payment identifiers you use — such as your JazzCash or Easypaisa reference. We also log your device type and session activity to protect your account.

We do not sell your data. Payment processors handling Raast, Easypaisa or JazzCash transfers may process relevant transaction data, but only under signed data-handling agreements with us.

Send a request through live chat or your account email. Include your registered mobile number so we can verify your identity before releasing any account or transaction records.

Yes. Submit a deletion request via your account message thread or email support. We will remove your data after completing any mandatory retention period tied to transaction verification.

Cookies keep your session active and remember lobby preferences between visits. You can clear them in your mobile browser settings at any time — your account itself is not affected.

Deposits pass through encrypted channels. We log the transaction reference for verification but never store your wallet PIN or full credentials — those remain inside your own wallet app.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.